Empowerology

Advanced Communication & Influencing Skills

Description

Starting with developing a greater understanding of people, this course then translates this into a range of advanced interpersonal skills such as advanced communications, negotiation skills, building rapport, developing effective teamwork & relationships, choosing appropriate language, fostering an environment of respect, as well as developing self-awareness. A busy and invaluable course designed to make you more effective in all of your dealings with people.

Content

People - Strange fruit indeed
Self esteem & its impacts on.... everything!
Motivations of behaviour - our wiring
How we process information and learning styles
Recognise peoples wiring & processing styles
How wiring affects interpersonal interactions
Developing behavioural flexibility
Interpersonal effectiveness through adaptation
Building rapport, naturally
Contributing to a harmonious team environment
Communication planning with people in mind
Language choice to improve clarity and understanding
Advanced communications - hitting the mark always
Getting heard more often
Effective listening skills - hearing what you delete
Strategies for effective interpersonal negotiation & influencing
Advanced behavioural negotiation skills
Predicting & managing what other people think
Preventing & managing conflict in the workplace

Benefits and objectives

Understand what makes people tick - their wiring
Translate this into a range of advanced skills
Develop advanced communication skills for clarity & effectiveness
Build rapport & effective working relationships
Influence people successfully
Understand and apply the principles of negotiation
Demonstrate greater effectiveness through people

Course type and teaching methods

A meeting room based course with an engaging mixture of lectures, exercises, discussions, anecdotes and case histories resulting in a high quality learning experience that is stimulating and enjoyable.

Taking This Forward

If you would like more information or wish to discuss bringing us into your organisation, please contact Dean Kellogg on 01332 821266 or email

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